Our Facility

Our scanning facility in Hampton, VA, ensures that your records and files are always protected
while being processed

In accordance with NIST 800-53 and HIPAA standards, ScansAmerica is required to protect the privacy and security of all documents in our possession at all times. As a secure and HIPAA compliant company, we have established protocols to protect all variations of private information. ScansAmerica will securely acquire your documents and transport them to our protected facility that can only be accessed by our trained and cleared company employees.

Once your documents are safely received in our facility, our trained personnel barcode them into our real-time production software system which tracks chain of custody throughout their existence with us. All of our employees are certified and have received Federal and State background checks, are HIPAA qualified, and receive ongoing privacy training year-round. Once the scanning process is complete, we return your original documents to your control or securely destroy them on your behalf.

Customer satisfaction and confidentiality has always been our priority and is why we are contracted by a multitude of employers who rely on a trusted security platform. The US Navy, Northrop Grumman and Sentara Health Group are to name a few. At ScansAmerica, you get “Digital Conversion You Can Trust”

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Alarmed & monitored with controlled physical access

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Keypad entry door lock systems

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Cell phones and cameras are prohibited

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Unmarked building for anonymity

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Secured, ScansAmerica vehicles and company-employed drivers

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No wireless Internet available in the production areas

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10 Gigabyte network backbone for extremely fast data transfer

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Redundant, real-time data backups to AWS via secure 256-bit encryption

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24/7 video surveillance – inside and outside of the facility

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Government grade secure firewalls and switches with active intrusion detection

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Barcode tracking inventory management system for all customer documents

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Complete lifecycle audit trail on all document touches